Why use multiple POD suppliers?
Every print-on-demand seller eventually runs into the same problem: their single supplier has a stock issue, a print delay, or a product discontinuation, right in the middle of a busy sales period. If all your eggs are in one basket, that problem becomes your problem.
Using multiple POD suppliers solves several real business risks:
- Blank product availability. Printful might be out of the heather gray Bella+Canvas tee your best-selling design runs on. If Printify has the same blank, you route the order there instead of canceling or delaying.
- Print quality by product category. Printful has a strong reputation for premium apparel quality. Printify's network includes suppliers that are excellent for specific products (mugs, phone cases, home goods) at lower base costs. Routing to the best supplier for each product type improves your margins and your customer experience.
- Regional fulfillment. Some Printify suppliers have facilities in the EU and UK that Printful's network may not cover as cheaply. For international customers, routing to a closer supplier cuts shipping time and cost.
- Price competition. Having two suppliers for the same product gives you real leverage. If one raises prices, you can route more volume to the other while you evaluate alternatives.
In Q4 2022, several major POD suppliers experienced production backlogs of 10-14 business days due to holiday volume. Sellers who had a second supplier set up as a backup could redirect orders and meet customer expectations. Sellers who were locked into one supplier had to either delay shipments or cancel orders during their highest-revenue period of the year.
Printful vs Printify: where each excels
Before deciding how to route between suppliers, it helps to understand where each one is actually better. These aren't marketing claims. These are patterns that sellers discover over time through real orders.
Printful is strong for
- Premium apparel (embroidery, all-over print)
- Consistent print quality across production runs
- Warehousing + fulfillment for your own inventory
- Mockup generator quality
- Branding options (custom labels, pack-ins)
Printify is strong for
- Lower base costs on commodity products
- Wide supplier network (choose your print partner)
- Mugs, phone cases, home goods
- EU/UK suppliers for international shipping
- Higher margins on volume
The practical takeaway: use Printful for your flagship apparel where consistency and quality are non-negotiable, and use Printify for accessories and home goods where margin efficiency matters more and the product category is less quality-sensitive.
3 routing strategies for multiple suppliers
How you route orders between suppliers depends on what you're optimizing for: reliability, cost, or product quality. Here are three common approaches:
Strategy 1: Product-based routing
Assign each product type to a primary supplier. All apparel goes to Printful. All mugs and phone cases go to Printify. This is the cleanest approach and easiest to manage. Each product has one primary source, and you maintain a backup supplier for that product category only if the primary goes down.
Best for: Sellers with diverse product catalogs who want predictable quality and clear mental models.
Strategy 2: Geographic routing
Route orders based on the customer's location. US orders go to Printful (US facilities). EU orders go to Printify (EU suppliers). This optimizes for shipping cost and delivery time rather than product quality differentiation.
Best for: Sellers with significant international order volume who want to reduce shipping costs and improve delivery times.
Strategy 3: Primary + backup routing
All orders go to your primary supplier (Printful). If a specific blank is out of stock at Printful, or if production is delayed beyond your SLA, those orders automatically route to your backup supplier (a Printify partner with the same product). This requires more setup but provides the best protection against supplier disruptions.
Best for: Sellers who have a strong preference for one supplier but want a safety net for the scenarios where their primary supplier can't fulfill.
Building a reliable backup supplier strategy
The backup supplier strategy only works if you've done the setup work before you need it. Here's the setup process:
Step 1: Identify your top 10 products by revenue
Not every product needs a backup supplier. Focus on the products that represent 80% of your revenue. If your bestselling t-shirt design runs on a specific Bella+Canvas blank through Printful, that's the product that needs a backup source in Printify.
Step 2: Find equivalent blanks at the backup supplier
Search Printify's catalog for the same or comparable blank. It won't always be identical. Document the differences: slightly different fit, different weight, marginally different color. Know these differences before you route an order there.
Step 3: Create the product in your backup supplier and upload your design
Don't wait until you need the backup to set it up. Pre-create the product in Printify with your design file, print placement, and colors set correctly. Test with a sample order if the product represents significant revenue.
Step 4: Document your routing rules
Write down clearly: "If Printful shows [product X] as out of stock or production delayed beyond Y days, route to Printify product [link]." This documentation is what saves you at 11 PM on a Tuesday when something breaks.
Step 5: Connect both suppliers through a central tool
Commerce Kitty connects both Printful and Printify alongside your selling channels. When you route orders through Commerce Kitty, you can set up routing rules that automatically send orders to the right supplier based on your criteria.
Manage Printful and Printify from one dashboard
Connect both POD suppliers and your selling channels. Route orders, sync inventory, view everything in one place.
Connect Your POD Suppliers FreeManaging multiple suppliers without losing your mind
The operational complexity of running two POD suppliers is real. Here's what actually causes problems, and how to prevent them.
Design file management
You need your design files (usually PNG, minimum 300 DPI) uploaded and correctly sized in both Printful and Printify. Printify has different print area dimensions depending on the supplier/blank you choose. Keep a local folder with all your design files labeled clearly and track which products are set up where in a simple spreadsheet.
Pricing consistency
If the same product is available through Printful and Printify at different base costs, and you're selling on Etsy or Shopify, you need a consistent retail price that remains profitable regardless of which supplier fulfills the order. Calculate your pricing based on your higher-cost supplier, and any orders routed to the lower-cost supplier become additional margin.
Tracking order attribution
When customers ask about their order status, you need to know which supplier handled it. A centralized order view (like what Commerce Kitty provides) shows you which fulfillment partner handled each order so you can answer support inquiries without hunting through two supplier dashboards.
Monitoring supplier status proactively
Both Printful and Printify have status pages and communicate production delays via email. Subscribe to both. During Q4 especially, check these weekly. Don't wait for a customer complaint to discover your supplier has a 2-week backlog.
Common mistakes and how to avoid them
Setting up the backup supplier only after you need it
This is the most common mistake. A Printful production delay hits, you frantically try to set up Printify, the design files need resizing, the colors look different, and you're doing this while customers are already emailing. Set up your backup supplier on a quiet Tuesday, not during a crisis.
Not testing backup supplier print quality
Never route a customer order to a supplier you haven't sampled. Order one of each backup product yourself. Compare the print quality, the blank quality, the fit. Know what your customers will receive before they receive it.
Using different product descriptions/photos for the same product across platforms
If your Printful-sourced t-shirt and your Printify-sourced t-shirt look slightly different in the mockup, and you're using different mockup images on Etsy and Shopify, customers will notice the inconsistency. Use neutral mockups that accurately represent both suppliers.
Ignoring the profit margin difference between suppliers
If Printful charges $15 base and Printify charges $10 for effectively the same product, you should probably be using Printify for that product category, or routing more volume there. Run the math quarterly and be willing to change your defaults.